• Get Organised and Get It Done

    Clutter, mess, disorder…whichever way you look at it, it’s one of those things that can find its way easily into your life, both at home and in your medical practice. All those neon sticky notes wrapped around your computer screen? They’re not going to cut the level of organisation you need as a practice manager. But what if I told you there was something you could do today that could boost your effectiveness in the clinic?

    Well, it’s time to make like Marie Kondo and get on top of your game!

    Setting Up Your Own Space

    Productivity and work organisation isn’t about getting from point A to point B in the fastest amount of time; it’s about getting the job done in the most efficient way possible. If this means negotiating to have your own office, or a desk space far removed from staff, so be it. Your personal work area is one of the most overlooked factors that affect productivity, and that includes ensuring not only a mess-free desk, but staying away from distractions when you need to get things done.

    Old School or New Age?

    There are two types of people in this world – those who are ‘old school’ and keep everything in hard copy planners or journals, and those who love being technologically savvy with digital calendars and productivity apps. This is very individual and depends on working style, the pace of your practice management role, and personal preferences such as notifications and reminders, so when it comes to the debate of old versus new, there is no obvious winner. It’s all comes down to what works for you to keep your medical practice organisation skills at the best level possible – but you do need a planner!

    The Art of Delegation

    Why aren’t you delegating?! I used to ask myself this very question when I first began as a medical practice manager, and now delegating tasks to clinic staff comes so much easier than it did in the past. I came to the realisation that I had way too much to do, I was unnecessarily hoarding work, and drowning in all of it. Once I realised my staff were more than capable, and were motivated, I began to delegate my low-leverage activities, and voila! Their confidence grew, they performed better than ever before, and I was freed up to focus on my practice management responsibilities.

    Manipulate Your Time Management

    This is where your planner will come in handy because you’ll be using it to time manage effectively. As you get more comfortable starting your day with an organised to-do list, that planner of yours will become your 2IC, and you’ll be speeding through your tasks like a three-year-old running to birthday cake.

    Here’s a tip though – avoid the urge to multitask. It’s one of the most simple pieces of advice I can offer, yet it’s the hardest to follow. Multitasking can lead to losing time and decreasing productivity; and at the same time, don’t create to-do lists that stretch a mile long. You’ll get overwhelmed and stressed – remember delegation?

    Prioritising Yourself

    It’s never been easy to juggle a thriving career and a happy family life, but it is possible to get as close to perfection as humanly possible. It takes the right balance to draw a line between work and home, and this includes learning when to say ‘no’ to things that don’t align with your priorities.

    As a practice manager, your first impulse is to ensure your clinic staff and patients are taken care of, but while spending time with your family, avoid talking on your work phone and sending emails. Be mindful of your personal relationships, and ensure you have leisure time to yourself whether you read a book, binge watch on Out lander, head for a run, or (and so many people love this one) just do nothing at all.

    Throughout the years, I’ve learned that maintaining high level organisational skills as a practice manager requires constant adjustment and compromise, and it’s better to always be prepared by learning how to make the most of your time and energy. At the end of the day, the advantages of being organised are about having more time to take care of your priorities and clearing space for what matters most.


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